Emura 隐私政策
Version applicable as of 22 September 2023
- 为什么我应该阅读本隐私政策？
This Privacy Policy (‘policy’) describes how UAB Convenity (hereinafter referred to as the “Company”, “We”, “Us”, “Our”) collects, uses, discloses, and stores your personal information and what statutory rights do you have.
- 谁负责保护我的信息?
We are: UAB Convenity, trading as Emura;
我们公司的号码是: 306178201
我们的地址: Gedimino g. 45-7, LT-44239 Kaunas, Lithuania
我们的电子邮件地址:support@emura-pan.com
- 你为何及如何收集我的资料?
- 1. TO PROVIDE YOU WITH OUR ONLINE SERVICES AND / OR PRODUCTS
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| When you use / receive our online services and / or products | First name, last name, email address, password, other data that you provide while registering, date of account creation, date of user’s most recent log in, selected account settings, online services and/ or products received by user, tests’ results, games’ scores | 合同（GDPR第6条第1款(b)项）。 | 来自于你自己 | It is a requirement necessary to enter into a contract. If you do not provide this information, you will not be able to use / receive our online services and / or products | 5 years from the last login to your account |
- 2. TO PROCESS YOUR ORDERS AND RECEIVE PAYMENTS
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| When you make a payment at our website | First name, last name, email, subscription plan, ordered services and / or products, paid amount, currency, payment information (card number, expiration date, CVC number, postal code) | 合同（GDPR第6条第1款(b)项）。 | 来自于你自己 | It is a requirement necessary to enter into a contract. If you do not provide this information, you will not be able to use our services | 10 years from the moment you made a purchase |
- 3. TO ENSURE SECURITY OF OUR WEBSITE AND CONTINUOUSLY IMPROVE IT FOR YOU
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| When you use our website | IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Services. When you use the Site on a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower or wireless local area network signals | 合同（GDPR第6条第1款(b)项）。 | 来自于你自己 | 没有 | 1 month after you visit our website |
- 4. 为您提供客户支援
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| 当您向我们的客户支援提交查询或投诉时 | First name, last name, e-mail address, country, telephone number, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, reply to your inquiry | 同意（GDPR第6条第1款(a)项）) | 来自于你自己 | 没有 | 3 years from the moment your last inquiry was received |
- 5. To ensure and improve the performance of our website/app, to adapt its content and format to the needs of users and to show you relevant internet ads
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| 当我们想通知或询问您对我们产品的意见，或向你您展示互联网上增加的内容时 | 全名、电子邮件、电话号码、IP地址、订单信息、国家、回帖信息、引导公司网站的网站、您与互联网的互动等。 | Consent (Art. 6 (1) (a) of GDPR)(Art. 81 (1) of Lithuanian Law on Electronic Communications) Customer relationship (Art. 81 (2) of Lithuanian Law on Electronic Communications) |
来自于你自己 社会媒体服务提供商 营销服务供应商 |
没有 | 5 years after you use our services or after you give your consent, unless you withdraw your consent earlier |
- 6. 通过社交媒体与您互动
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| 如果您与我们的社交媒体资料进行互动（例如，发送消息、关注我们的资料、分享帖子、对帖子作出反应）。 | 姓名、电子邮件地址、性别、国家、图片、信息、收到信息的时间和日期、信息内容、信息附件、对信息的回应、对信息的回应时间、关于公司评级的信息、对帖子的评论、帖子分享、关于帖子反应的信息。 | Consent (Art. 6 (1) (a) of GDPR) |
From yourself and social media service platforms | 没有 | 10 years from the moment you interact with our social media profiles |
- 7. 对潜在的雇员进行筛选
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| When we receive your application for a job position, when you give us your consent, or we contact you based on the information you publicly disclose on professional social media platform | 全名、电子邮件、电话号码、简历、工作经验、您提供给我们的其他信息 | Legitimate interest (to contact you when you publicly disclose your information on professional social media platforms) (Art. 6 (1) (f) of GDPR) | From yourself and professional social media platforms (i.e. Linkedin). | It is a requirement necessary to evaluate your competences and potential to fit into the open position in order for the company to find the right candidate | 6 months after the end of the relevant recruitment process, or 3 years after you give us your consent or publicly disclose your information on professional social media platforms |
- 8. 履行法定的会计要求
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| 当你订购我们的产品时 | 全名、电子邮件地址、电话号码、银行账户号码、地址、签名、发票、报告、会计文件、付款、已付金额、我们依法需要收集的其他信息 | 法律义务（GDPR第6条第1款(c)项） Law on Accounting of the Republic of Lithuania |
来自于你自己 | 这是一项法定要求。如果您不提供这些信息，您将不能从我们这里购买商品或服务。 | 10 years from a transaction |
- 9. 维护我们的权利和利益
| 这与我什么时候有关？ | 你们收集关于我的哪些信息 | 你们收集我的信息的法律依据是什么？ | 你们从哪里收集信息？ | 我是否有义务提供这些信息？ | 你们将我的信息储存多长时间？ |
| In case we become a party or concerned party in legal process which you are subject to or we are statutorily required to collect and/or provide information about you in order to comply with the law | 所有上述信息、会计和法律案件档案、法律文件、您向我们提供的其他信息、我们依法需要收集和/或提供的其他信息 | 法律义务（GDPR第6条第1款(c)项） 合法利益（保护我们的权利和利益）（GDPR第6（1）（f）条）。 |
从上述来源、执法机关、受法律程序约束的各方、法院 | You are statutorily obliged to provide personal information. In other cases, we will collect your personal information when we have a legitimate interest to defend our rights and interests | 10 years following the end of contractual relationship with us or, whichever is longer, for the duration of legal process and 3 years following the date of entry into force or full enforcement of a judgment of a court or authority |
| 如果出现这种情况--关于刑事犯罪和定罪的信息 | 建立、行使或捍卫法律要求（GDPR第9条第2款(f)）。 |
- 你们与谁共享我的信息？
我们与欧洲经济区(EEA)内外的信息接收者分享您的信息，这是为上述目的所必需的，并且符合适用法律的规定。
The information we receive from you in connection with the SMS Services may include your cell phone number, the name of your network operator and the date, time and content of your SMS. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. For more information about how we use your personal information, including phone numbers, please refer to our privacy policy.
| 信息接收者或信息接收者的类别 | 信息传输的目的 | 收件人所在国家 | 欧盟委员会关于一个非欧洲经济区国家是否有足够的信息保护水平的决定 | 当我的信息被转移到非欧洲经济区国家时，有适当的保障措施来保护我的信息 |
| 会计和审计服务供应商 | 履行法定的会计要求 | 欧盟 | 不适用 | 不适用 |
| 归档服务供商 | 为保留我们的档案 | 欧盟 | 不适用 | 不适用 |
| 电子通信服务供应商 | 运营我们的电子通讯 | 欧盟 | 不适用 | 不适用 |
| 律师、公证员、法警、审计师、数据保护官员、顾问 | 确保我们的合规性，维护我们的权利和利益 | 欧盟 | 不适用 | 不适用 |
| 电子邮件和云主机服务提供商 | 运营IT资源 | 全球范围内 | N/A, including non-EEA countries | 欧盟标准合同条款 |
| Potential or actual acquirers of the Company's business/ part of the business, also their authorized consultants or other persons | To evaluate and/ or execute transactions concerning the ownership of the Company | 欧盟 | 不适用 | 不适用 |
| 银行、支付处理和其他金融服务提供商 | 处理付款事宜 | 全球范围内 | N/A, including non-EEA countries | 欧盟标准合同条款 |
| 营销和电话营销服务供应商 | To market our services | 全球范围内 | N/A, including non-EEA countries | 欧盟标准合同条款 |
| 客户支援服务提供商 | 提供客户支援 | 全球范围内 | N/A, including non-EEA countries | 欧盟标准合同条款 |
| 社会媒体服务商 | 管理我们的社会媒体资料 | 全球范围内 | N/A, including non-EEA countries | 欧盟标准合同条款 |
- 对于我的信息，我有哪些法定权利？
| My right | When this right is applicable to me? |
| Right of access | when you seek to obtain confirmation as to whether we collect or otherwise process personal data concerning you, and, where that is the case, access to the personal data and the information about the data processing. |
| Right to rectification | when you seek to obtain from us the rectification of inaccurate personal data concerning you. |
| Right to erasure ('right to be forgotten') | - when personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; - when you withdraw consent on which the processing is based and there is no other legal ground for the processing; - when you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes; - where the personal data have been unlawfully processed; - where the personal data have to be erased for compliance with a legal obligation; - where the personal data have been collected in relation to the offer of information society services directly to a child and subject to a consent. |
| Right to restriction of processing | - where the accuracy of the personal data is contested by you; - where the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; - where we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; - where you have objected to processing. |
| Right to data portability | where you seek to receive the data you have provided in a structured, commonly used and machine-readable form or to transmit those data to another controller, the processing is based on consent or on a contract and is carried out by automated means. |
| Right to object | where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested or legitimate interest, including profiling, as explained in Section 3 of this Privacy Policy, or where you object to the collection of your personal data for direct marketing purposes. |
| Right to withdraw consent | where the processing is based on consent, as explained in Section 3 of this Privacy Policy, and you seek to withdraw it at any time. |
| Right to lodge a complaint | If you believe that we are processing your personal data unlawfully or we are not implementing your rights, you have the right to file a claim before the responsible Data Protection supervisory authority. You can check Data Protection supervisory authorities‘ contact information by Member State here. |
- 我如何提交申请？
If you would like to exercise your rights described above, please submit a request to us via e-mail at support@emura-pan.com
- 我可以使用授权代理吗？
当然可以，如果您向我们提供授权代理人的书面许可，您可以使用授权代理人代表您提交退出请求。 如果是这种情况，请按照本政策第18条的规定，向我们提供上述许可的副本。 如果授权代理人没有提交他们已被您授权代表您行事的证明，我们可以拒绝其请求。 你就也可以代表您的未成年子女提出申请。
- 您是否从事自动化的个人决策，包括剖析？
不，我们不会仅根据自动处理做出决定，包括剖析，这将产生有关您的法律效果。
- Do you use cookies?
Yes, following cookies may be used in our Website:
- Strictly Necessary – these cookies enable essential functions and ensure the proper functioning of the Website (i.e. page navigation and access to secure areas of the Website). These cookies are mandatory and do not require your consent as the Website would not function properly without them;
- Statistical cookies – these cookies collect and report anonymous information that allows the Website Manager to understand how visitors use the website. Your consent is required for the use of these cookies, which you can withdraw at any time;
- Targeting cookies – these cookies track user actions to identify visitors between different websites. Using information collected by these cookies you can see personalized ads that matches your interests. Your consent is required for the use of these cookies, which you can withdraw at any time;
- Marketing cookies – these cookies are used to display personalised content and promotional information. Your consent is required for the use of these cookies, which you can withdraw at any time.
| 曲奇名稱 | Cookie purpose/function | Cookie 到期 |
| Strictly Necessary | ||
| HSID, SID | Security cookies to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access. | 399 Days |
| CONSENT | Stores user’s state regarding their cookies choices | 394 Days |
| AEC | Prevents malicious sites from acting on behalf of a user without that user’s knowledge | 174 Days |
| ennence_session | This is used to hold information about your current visit with us. This cookie is essential to the functionality of the site. | Same day |
| cje | This cookie is used by our platform to pass some information between pages. | 395 Days |
| parity_save_data | This cookie is used by one of our games to track the game progress. | 365 Days |
| emura_session | This is used to hold information about your current visit with us. This cookie is essential to the functionality of the site. | Up to 24 hours |
| SIDCC | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 3 个月 |
| apple_pay_supported | When a user visits a website that supports Apple Pay, the website may set the "apple_pay_supported" cookie to store a flag or indicator that their browser is capable of using Apple Pay as a payment method. This information can be used by the website to determine whether to display Apple Pay as a payment option during the checkout process. | 30 Days |
| rpp | This cookie is used by our platform to pass some information between pages. | 2 Days |
| cart | The "cart" cookie helps maintain the user's shopping session by keeping track of the items they have added to their cart. | 3 Days |
| srpp | This cookie is used by our platform to pass some information between pages | 7 Days |
| XRSF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | Same day |
| NID, _Secure-ENID | This cookie is used to remember your preferences and other information, such as your preferred language, how many results you prefer to display on a search results page (for example, 10 or 20) and whether you want Google's SafeSearch filter to be activated. | 183 Days |
| Statistics Cookies | ||
| _ga, _ga_7D261W9FDJ | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 400 Days |
| _ga_* | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 400 Days |
| _gat_gtag_* | Google Analytics - Used to analyse visitor browsing habits, flow, source and other information. Expires immediately. | 1 day |
| _Secure-1PSID | The purpose of this cookie is to track and differentiate user sessions on the website for analytical purposes. It helps Google Analytics provide accurate and aggregated data to website owners, enabling them to measure and improve their website's performance and user experience. | 399 Days |
| _gid | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 24 hours |
| Hotjar cookies | We use Hotjar cookies. Hotjar is a digital experience insights platform that provides visual behaviour insights. Cookies used by Hotjar tracks how Website users interact with the pages and helps to collect information about the users in order to report Website usage statistics. You can find more information on Hotjar cookies by clicking here. | |
| _pk_uid _tq_id.TV-* | These cookies are used to enable optimisation of TV advertising by tracking sessions and conversion timings in relation to TV ad spot air times. | 35 Days |
| DSID | The purpose of the "DSID" cookie is to track user interactions with websites that are using the DoubleClick advertising services. It helps Google collect information about the user's browsing activity, such as the pages they visit, the ads they interact with, and the actions they take on the website. | 14 Days |
| _gaexp | to store ID's of experiments and sessions for A/B testing. | 92 Days |
| SAPISID | The “SAPISID” cookie is used to play YouTube videos embedded on the website. | 2 Years |
| _hjAbsoluteSessionInProgress, _hjFirstSeen, _hjIncludedInSessionSample_3021418, _hjSession_3021418 | Cookies set by Hotjar to track the session and ensure the accuracy. Includes identifying of first session, holding current session data, ensuring subsequent requests in session are attributed to the same session | Up to 24 hours |
| _hjSessionUser_3021418 | This cookie is set by Hotjar. Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. | 366 Days |
| _hjMinimizedPolls, _hjDonePolls | is used to track whether a user has minimized or closed a website poll or if user has already participated in poll. This cookie allows the website to remember the user's preference and keep the poll minimized or closed throughout their browsing session, enhancing their user experience by avoiding intrusive or repetitive poll displays. | 365 Days |
| fbq_purchase | The specific purpose of the "fbq_purchase" cookie is to track and record information about user purchases or completed transactions on a website. | Session |
| t_gid | Assigns a unique User ID that Taboola uses for attribution and reporting purposes, and to tailor recommendations to this specific user. | 364 Days |
| ANONCHK | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. | Up to 24 hours |
| _clck | This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form. | 365 Days |
| _clsk | This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. | 1 day |
| Marketing Cookies | ||
| OTZ | The specific purpose of the "otz" cookie is to provide information to Google Analytics about the user's journey across different websites and to measure and optimize advertising campaigns | 24 Days |
| _gcl_au | The primary purpose of the "_gcl_au" cookie is to help track the effectiveness of Google Ads campaigns and measure conversions. | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 90 Days |
| SID | This cookie is used provide ad delivery or retargeting, prevent fraud prevention | 399 Days |
| _fw_crm_v | This cookie holds the tracker id Freshworks use to identify the user who is coming back on to the chat widget for the embedded Freshworks form on the contact page. It is required to enable the site to function. This cookie is provided by Freshworks. Please view their privacy statement here -https://www.freshworks.com/privacy/ | 365 Days |
| g_state | Cookie is used to store information related to the current state of the Google Analytics session. It helps track the user's activity, such as the pages they visit, the duration of their visit, and other engagement metrics. The specific purpose of the "g_state" cookie may vary depending on how the website owner has configured Google Analytics and the specific features they have enabled. However, in general, it helps collect data for analytical purposes and provides insights into the website's performance and user behavior. | 173 Days |
| _tt_enable_cookie, _ttp | To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok. | 390 Days |
| _uetsid | The primary purpose of the "_uetsid" cookie is to collect and store information about a user's interaction with advertisements served by Microsoft Advertising | 24 hours |
| _uetvid | The "_uetvid" cookie enables Microsoft Advertising to measure the effectiveness of advertising campaigns, optimize ad targeting, and improve overall ad performance by attributing user actions, such as clicks and conversions, to specific advertisements. | 39 Days |
| MUID | To store and track visits across websites. This cookie is set by Microsoft Advertising. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 390 Days |
| SRM_B | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 391 Days |
| fr | This cookie is set by Facebook as part of their embedded services on our websites | 21 Days |
| sb | This cookie is used by Facebook to store browser details. | 396 Days |
| oo | This cookie helps store your advertising preferences. | 280 Days |
| xs | The "xs" cookie by Facebook is used for session management and security purposes. It helps identify the user's session, maintain their login status, and ensure the secure transmission of data between the user's browser and Facebook's servers. The "xs" cookie plays a crucial role in authenticating and authorizing the user's access to Facebook's services and protecting their account from unauthorized access. | 365 Days |
| Targeting Cookies | ||
| 1P_JAR | used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. | 30 Days |
| APISID | Personalizes Google ads on websites based on recent searches and interactions. | 399 Days |
| DV | used to track user activity and deliver targeted advertisements. It helps serve relevant ads based on the user's browsing behavior, interests, and demographics. | Up to 24 hours |
| SAPSID, __Secure-1PAPISID | used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions, used to enable Google to collect user information for videos hosted by YouTube. | 399 Days |
| SSID | Google collects visitor information for videos hosted by YouTube on maps integrated with Google Maps. | 399 Days |
| SSIDCC | used by Google to store user preferences and information when users interact with websites that use Google services | 365 Days |
| UULE | ‘UULE’, sends precise location information from your browser to Google’s servers so that Google can show you results that are relevant to your location. The use of this cookie depends on your browser settings and whether you have chosen to have location turned on for your browser. | Up to 6 hours |
| __Secure-3PAPISID, _Secure-3PSID | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 399 Days |
| _Secure-3PSIDCC. _Secure-1PSIDCC | Used for targeting to profile the interests of website visitors and display relevant and personalised Google Ads. Used by YouTube for ads on Google/YouTube. | 365 Days |
| IDE | The "IDE" cookie is associated with Google's DoubleClick advertising platform. It is used to store and serve targeted advertisements to users based on their interests and online behavior. | 389 Days |
| _geps, _gess | This cookie is set by retention.com as part of their embedded services on our websites | 30 Days |
| m-b, m-b_lax, m-s, m-theme | Quora cookies to measure how visitors are interacting with our website so that we can display relevant advertising to prospective customers. | 358 Days |
| m-sa, m-uid | Quora cookies to measure how visitors are interacting with our website so that we can display relevant advertising to prospective customers. | 393 Days |
| lidid, _lc2_fpi | Collects data on visitors’ behavior and interaction – This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites. | 400 Days |
- 我怎样才能管理cookies？
您可以将您的浏览器配置为拒绝部分或所有的cookies，或在接受它们之前征求您的同意。 请注意，通过删除cookies或禁用未来的cookies，您可能无法访问我们网站的某些区域或功能。 您可以通过调整你的浏览器设置来控制功能cookies、目标cookies或广告cookies的使用。 要了解如何在你的浏览器中管理cookies，请访问下面的一个链接：
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Google Chrome: https://support.google.com/chrome/answer/95647
- Opera: https://www.opera.com/help/tutorials/security/privacy
- Microsoft Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
- Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-information-sfri11471/mac
- HOW CAN I CONTACT YOUR DPOs?
If you have any questions, comments, or complaints regarding how we collect, use, and store your personal information, we have our data protection officers to help you. If you need their help, you may contact them at any time:
E-mail address: support@emura-pan.com.
® 2025 Emura 保留所有權利。
