Version applicable as of 22 September 2023
This Privacy Policy (‘policy’) describes how UAB Convenity (hereinafter referred to as the “Company”, “We”, “Us”, “Our”) collects, uses, discloses, and stores your personal information and what statutory rights do you have.
We are: UAB Convenity, trading as Emura;
Vores CVR nummer er: 306178201
Vores adresse: Gedimino g. 45-7, LT-44239 Kaunas, Lithuania
Vores e-mail adresse: support@emura-pan.com
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
When you use / receive our online services and / or products | First name, last name, email address, password, other data that you provide while registering, date of account creation, date of user’s most recent log in, selected account settings, online services and/ or products received by user, tests’ results, games’ scores | Kontrakt (Artikel 6 (1) (b) i GDPR). | Fra dig selv | It is a requirement necessary to enter into a contract. If you do not provide this information, you will not be able to use / receive our online services and / or products | 5 years from the last login to your account |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
When you make a payment at our website | First name, last name, email, subscription plan, ordered services and / or products, paid amount, currency, payment information (card number, expiration date, CVC number, postal code) | Kontrakt (Artikel 6 (1) (b) i GDPR). | Fra dig selv | It is a requirement necessary to enter into a contract. If you do not provide this information, you will not be able to use our services | 10 years from the moment you made a purchase |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
When you use our website | IP address or other device address or ID, web browser and/or device type, hardware and software settings and configurations, the web pages or sites that you visit just before or just after visiting the Site, the pages you view on the Site, your actions on the Site, and the dates and times that you visit, access, or use the Services. When you use the Site on a mobile device, we may also collect the physical location of your device by, for example, using satellite, cell phone tower or wireless local area network signals | Kontrakt (Artikel 6 (1) (b) i GDPR). | Fra dig selv | Nej | 1 month after you visit our website |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
Når du sender en forespørgsel eller indgiver en klage til vores kundeservice | First name, last name, e-mail address, country, telephone number, subject of your inquiry, date of your inquiry, content of your inquiry, attachments to your inquiry, reply to your inquiry | Samtykke (Artikel 6 (1) (a) i GDPR) | Fra dig selv | Nej | 3 år fra det tidspunkt, hvor din sidste henvendelse blev modtaget |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
Når vi ønsker at informere dig om, eller spørge om din mening vedrørende vores produkter, eller for at vise dig internetreklamer | Fulde navn, e-mail, telefonnummer, IP adresse, ordredetaljer, land, forsendelses information, hjemmesiden der viderestillede til virksomhedens hjemmeside, din aktivitet omkring internetreklamen | Consent (Art. 6 (1) (a) of GDPR)(Art. 81 (1) of Lithuanian Law on Electronic Communications) Customer relationship (Art. 81 (2) of Lithuanian Law on Electronic Communications) |
Fra dig selv Sociale medie tjenester Markedsføringstjenester |
Nej | 5 years after you use our services or after you give your consent, unless you withdraw your consent earlier |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
Hvis du kommunikerer via vores social medie profiler (eksempelvis sender en besked, følger vores profiler, deler et opslag, reagerer på et opslag) | Fornavn og efternavn, e-mail adresse, køn, land, billede, besked, tid på dagen hvor beskeden blev modtaget, indholdet i beskeden, beskedens vedhæftede filer, besvarelsen på beskeden, tiden på besvarelsen af beskeden, information omkring virksomhedens bedømmelse, kommentarer på opslaget, delinger af opslaget, information omkring reaktionen på opslaget. | Consent (Art. 6 (1) (a) of GDPR) |
From yourself and social media service platforms | Nej | 10 years from the moment you interact with our social media profiles |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
When we receive your application for a job position, when you give us your consent, or we contact you based on the information you publicly disclose on professional social media platform | Fulde navn, e-mail, telefonnummer, CV, arbejdserfaring, anden information du deler med os | Legitimate interest (to contact you when you publicly disclose your information on professional social media platforms) (Art. 6 (1) (f) of GDPR) | From yourself and professional social media platforms (i.e. Linkedin). | It is a requirement necessary to evaluate your competences and potential to fit into the open position in order for the company to find the right candidate | 6 months after the end of the relevant recruitment process, or 3 years after you give us your consent or publicly disclose your information on professional social media platforms |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
Når du bestiller vores produkter | Fulde navn, e-mail adresse, telefonnummer, bankkonto, adresse, underskrift, fakturaer, rapporter, bogholdnings dokumenter, betalinger, betalte beløb, anden information vi lovpligtigt er påkrævet at indhente | Lovmæssig forpligtelse (Artikel 6 (1) (c) i GDPR) Law on Accounting of the Republic of Lithuania |
Fra dig selv | Det er en lovmæssig forpligtelse. Hvis ikke du deler denne information, vil du ikke være i stand til at købe produkter eller tjenester fra os | 10 years from a transaction |
Hvornår er det relevant for mig? | Hvilken information indsamler i omkring mig | Hvad er jeres retsgrundlag for at indsamle min information? | Hvor indsamler i informationen fra? | Er jeg påkrævet at dele denne information? | Hvor længe opbevares informationen om mig? |
In case we become a party or concerned party in legal process which you are subject to or we are statutorily required to collect and/or provide information about you in order to comply with the law | Alt den tidligere nævnte information, bogholdnings og lovmæssige detaljer, lovmæssige dokumenter, anden information du deler med os, og anden information vi lovpligtigt er påkrævet at indsamle eller oplyse | Lovmæssig forpligtelse (Artikel 6 (1) (c) i GDPR) Oprigtig interesse (for at beskytte vores rettigheder og interesser) (Artikel 6. (1) (f) i GDPR) |
Fra de tidligere nævnte kilder, retshåndhævende myndigheder, parter, der er genstand for en retssag, domstole | You are statutorily obliged to provide personal information. In other cases, we will collect your personal information when we have a legitimate interest to defend our rights and interests | 10 years following the end of contractual relationship with us or, whichever is longer, for the duration of legal process and 3 years following the date of entry into force or full enforcement of a judgment of a court or authority |
Hvis sagen opstår - information omkring kriminelle forhold og domme | Etablering, udøvelse eller forsvar af juridiske krav (Artikel 9 (2) (f) i GDPR) |
Vi deler dine oplysninger med modtagere for informationen, både inden for og uden for Det Europæiske Økonomiske Samarbejdsområde (EØS), i tilfælde hvor det er nødvendigt for de ovenstående formål, og tilladt i forbindelse med den gældende lovgivning.
De oplysninger, som vi modtager fra dig i forbindelse med ydelse af SMS-services, kan omfatte dit mobiltelefonnummer, navnet af din netværks operatør og dato, klokkeslæt og indhold af din SMS. Ingen af mobiloplysninger vil blive delt med tredjeparter/tilknyttede selskaber til markedsførings-/kampagneformål. For mere information om, hvordan vi behandler dine personlige oplysninger, herunder telefonnumre, se venligst vor Privatlivspolitik.
Modtager af informationen, eller kategorien for modtager af informationen | Formål med overlevering af informationer | Land på modtager | Europa Kommissionens beslutning om hvorvidt et ikke-EØS-land har et tilstrækkeligt niveau af informationsbeskyttelse | Egnede sikkerhedsforanstaltninger der beskytter mine oplysninger når de overføres til lande uden for EØS |
Udbydere af regnskabs- og revisionstjenester | For at opfylde lovpligtige regnskabskrav | EU | Ikke gældende | Ikke gældende |
Arkiverende tjenesteudbydere | For at bevare vores arkiv | EU | Ikke gældende | Ikke gældende |
Udbydere af elektroniske kommunikationstjenester | For at drive vores elektroniske kommunikation | EU | Ikke gældende | Ikke gældende |
Advokater, notarer, fogeder, revisorer, databeskyttelsesansvarlige, konsulenter | For at sikre vores overholdelse af regler, forsvare vores rettigheder og interesser | EU | Ikke gældende | Ikke gældende |
Tjenesteudbydere af e-mail og cloud-baserede hosting løsninger | For at drive IT ressourcer | Over hele verden | N/A, including non-EEA countries | EU standard kontraktklausuler |
Potential or actual acquirers of the Company's business/ part of the business, also their authorized consultants or other persons | To evaluate and/ or execute transactions concerning the ownership of the Company | EU | Ikke gældende | Ikke gældende |
Bankvirksomheder, betalingsbehandlinger og andre finansielle tjenesteudbydere | For at behandle betalinger | Over hele verden | N/A, including non-EEA countries | EU standard kontraktklausuler |
Tjenesteudbydere inden for markedsføring og telemarketing | To market our services | Over hele verden | N/A, including non-EEA countries | EU standard kontraktklausuler |
Kundeservice udbydere | For at yde kundeservice | Over hele verden | N/A, including non-EEA countries | EU standard kontraktklausuler |
Tjenesteudbydere af sociale medier | For at administrere vores sociale medie profiler | Over hele verden | N/A, including non-EEA countries | EU standard kontraktklausuler |
My right | When this right is applicable to me? |
Right of access | when you seek to obtain confirmation as to whether we collect or otherwise process personal data concerning you, and, where that is the case, access to the personal data and the information about the data processing. |
Right to rectification | when you seek to obtain from us the rectification of inaccurate personal data concerning you. |
Right to erasure ('right to be forgotten') | - when personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; - when you withdraw consent on which the processing is based and there is no other legal ground for the processing; - when you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing for direct marketing purposes; - where the personal data have been unlawfully processed; - where the personal data have to be erased for compliance with a legal obligation; - where the personal data have been collected in relation to the offer of information society services directly to a child and subject to a consent. |
Right to restriction of processing | - where the accuracy of the personal data is contested by you; - where the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead; - where we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims; - where you have objected to processing. |
Right to data portability | where you seek to receive the data you have provided in a structured, commonly used and machine-readable form or to transmit those data to another controller, the processing is based on consent or on a contract and is carried out by automated means. |
Right to object | where the collection and use is based on a task carried out in the public interest or in the exercise of official authority vested or legitimate interest, including profiling, as explained in Section 3 of this Privacy Policy, or where you object to the collection of your personal data for direct marketing purposes. |
Right to withdraw consent | where the processing is based on consent, as explained in Section 3 of this Privacy Policy, and you seek to withdraw it at any time. |
Right to lodge a complaint | If you believe that we are processing your personal data unlawfully or we are not implementing your rights, you have the right to file a claim before the responsible Data Protection supervisory authority. You can check Data Protection supervisory authorities‘ contact information by Member State here. |
If you would like to exercise your rights described above, please submit a request to us via e-mail at support@emura-pan.com
Ja. Du kan bruge en autoriseret agent til at indsende en forespørgsel for at melde dig ud på dine vegne, hvis du giver den autoriserede agent en skriftlig tilladelse til at gøre det. Hvis dette er tilfældet, bør du venligst indsende en kopi af den nævnte tilladelse som nævnt under Sektion 18 i denne politik nedenfor. Vi kan nægte en forespørgsel fra en autoriseret agent som ikke indsender bevis på de er godkendt af dig til at handle på dine vegne. Du kan også indsende henvendelsen på vegne af dit mindreårige barn.
Nej, vi træffer ikke beslutninger udelukkende på baggrund af automatisk behandling, herunder profilering, da det ville skabe lovpligtige virkninger for dig.
Yes, following cookies may be used in our Website:
Cookie Navn | Cookie purpose/function | Cookie Udløb |
Strictly Necessary | ||
HSID, SID | Security cookies to confirm visitor authenticity, prevent fraudulent use of login data and protect user data from unauthorized access. | 399 Days |
CONSENT | Stores user’s state regarding their cookies choices | 394 Days |
AEC | Prevents malicious sites from acting on behalf of a user without that user’s knowledge | 174 Days |
ennence_session | This is used to hold information about your current visit with us. This cookie is essential to the functionality of the site. | Same day |
cje | This cookie is used by our platform to pass some information between pages. | 395 Days |
parity_save_data | This cookie is used by one of our games to track the game progress. | 365 Days |
emura_session | This is used to hold information about your current visit with us. This cookie is essential to the functionality of the site. | Up to 24 hours |
SIDCC | Security cookie to confirm visitor authenticity, prevent fraudulent use of login data and protect visitor data from unauthorized access. | 3 Måneder |
apple_pay_supported | When a user visits a website that supports Apple Pay, the website may set the "apple_pay_supported" cookie to store a flag or indicator that their browser is capable of using Apple Pay as a payment method. This information can be used by the website to determine whether to display Apple Pay as a payment option during the checkout process. | 30 Days |
rpp | This cookie is used by our platform to pass some information between pages. | 2 Days |
cart | The "cart" cookie helps maintain the user's shopping session by keeping track of the items they have added to their cart. | 3 Days |
srpp | This cookie is used by our platform to pass some information between pages | 7 Days |
XRSF-TOKEN | This cookie is written to help with site security in preventing Cross-Site Request Forgery attacks. | Same day |
NID, _Secure-ENID | This cookie is used to remember your preferences and other information, such as your preferred language, how many results you prefer to display on a search results page (for example, 10 or 20) and whether you want Google's SafeSearch filter to be activated. | 183 Days |
Statistics Cookies | ||
_ga, _ga_7D261W9FDJ | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 400 Days |
_ga_* | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. | 400 Days |
_gat_gtag_* | Google Analytics - Used to analyse visitor browsing habits, flow, source and other information. Expires immediately. | 1 day |
_Secure-1PSID | The purpose of this cookie is to track and differentiate user sessions on the website for analytical purposes. It helps Google Analytics provide accurate and aggregated data to website owners, enabling them to measure and improve their website's performance and user experience. | 399 Days |
_gid | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. | 24 hours |
Hotjar cookies | We use Hotjar cookies. Hotjar is a digital experience insights platform that provides visual behaviour insights. Cookies used by Hotjar tracks how Website users interact with the pages and helps to collect information about the users in order to report Website usage statistics. You can find more information on Hotjar cookies by clicking here. | |
_pk_uid _tq_id.TV-* | These cookies are used to enable optimisation of TV advertising by tracking sessions and conversion timings in relation to TV ad spot air times. | 35 Days |
DSID | The purpose of the "DSID" cookie is to track user interactions with websites that are using the DoubleClick advertising services. It helps Google collect information about the user's browsing activity, such as the pages they visit, the ads they interact with, and the actions they take on the website. | 14 Days |
_gaexp | to store ID's of experiments and sessions for A/B testing. | 92 Days |
SAPISID | The “SAPISID” cookie is used to play YouTube videos embedded on the website. | 2 Years |
_hjAbsoluteSessionInProgress, _hjFirstSeen, _hjIncludedInSessionSample_3021418, _hjSession_3021418 | Cookies set by Hotjar to track the session and ensure the accuracy. Includes identifying of first session, holding current session data, ensuring subsequent requests in session are attributed to the same session | Up to 24 hours |
_hjSessionUser_3021418 | This cookie is set by Hotjar. Set when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID. | 366 Days |
_hjMinimizedPolls, _hjDonePolls | is used to track whether a user has minimized or closed a website poll or if user has already participated in poll. This cookie allows the website to remember the user's preference and keep the poll minimized or closed throughout their browsing session, enhancing their user experience by avoiding intrusive or repetitive poll displays. | 365 Days |
fbq_purchase | The specific purpose of the "fbq_purchase" cookie is to track and record information about user purchases or completed transactions on a website. | Session |
t_gid | Assigns a unique User ID that Taboola uses for attribution and reporting purposes, and to tailor recommendations to this specific user. | 364 Days |
ANONCHK | Indicates whether MUID is transferred to ANID, a cookie used for advertising. Clarity doesn't use ANID and so this is always set to 0. | Up to 24 hours |
_clck | This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. The data collected includes the number of visitors, the source where they have come from, and the pages visited in an anonymous form. | 365 Days |
_clsk | This cookie is installed by Microsoft Clarity to store information of how visitors use a website and help in creating an analytics report of how the website is doing. | 1 day |
Marketing Cookies | ||
OTZ | The specific purpose of the "otz" cookie is to provide information to Google Analytics about the user's journey across different websites and to measure and optimize advertising campaigns | 24 Days |
_gcl_au | The primary purpose of the "_gcl_au" cookie is to help track the effectiveness of Google Ads campaigns and measure conversions. | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. | 90 Days |
SID | This cookie is used provide ad delivery or retargeting, prevent fraud prevention | 399 Days |
_fw_crm_v | This cookie holds the tracker id Freshworks use to identify the user who is coming back on to the chat widget for the embedded Freshworks form on the contact page. It is required to enable the site to function. This cookie is provided by Freshworks. Please view their privacy statement here -https://www.freshworks.com/privacy/ | 365 Days |
g_state | Cookie is used to store information related to the current state of the Google Analytics session. It helps track the user's activity, such as the pages they visit, the duration of their visit, and other engagement metrics. The specific purpose of the "g_state" cookie may vary depending on how the website owner has configured Google Analytics and the specific features they have enabled. However, in general, it helps collect data for analytical purposes and provides insights into the website's performance and user behavior. | 173 Days |
_tt_enable_cookie, _ttp | To measure and improve the performance of your advertising campaigns and to personalize the user's experience (including ads) on TikTok. | 390 Days |
_uetsid | The primary purpose of the "_uetsid" cookie is to collect and store information about a user's interaction with advertisements served by Microsoft Advertising | 24 hours |
_uetvid | The "_uetvid" cookie enables Microsoft Advertising to measure the effectiveness of advertising campaigns, optimize ad targeting, and improve overall ad performance by attributing user actions, such as clicks and conversions, to specific advertisements. | 39 Days |
MUID | To store and track visits across websites. This cookie is set by Microsoft Advertising. Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 390 Days |
SRM_B | Identifies unique web browsers visiting Microsoft sites. These cookies are used for advertising, site analytics, and other operational purposes. | 391 Days |
fr | This cookie is set by Facebook as part of their embedded services on our websites | 21 Days |
sb | This cookie is used by Facebook to store browser details. | 396 Days |
oo | This cookie helps store your advertising preferences. | 280 Days |
xs | The "xs" cookie by Facebook is used for session management and security purposes. It helps identify the user's session, maintain their login status, and ensure the secure transmission of data between the user's browser and Facebook's servers. The "xs" cookie plays a crucial role in authenticating and authorizing the user's access to Facebook's services and protecting their account from unauthorized access. | 365 Days |
Targeting Cookies | ||
1P_JAR | used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions. | 30 Days |
APISID | Personalizes Google ads on websites based on recent searches and interactions. | 399 Days |
DV | used to track user activity and deliver targeted advertisements. It helps serve relevant ads based on the user's browsing behavior, interests, and demographics. | Up to 24 hours |
SAPSID, __Secure-1PAPISID | used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions, used to enable Google to collect user information for videos hosted by YouTube. | 399 Days |
SSID | Google collects visitor information for videos hosted by YouTube on maps integrated with Google Maps. | 399 Days |
SSIDCC | used by Google to store user preferences and information when users interact with websites that use Google services | 365 Days |
UULE | ‘UULE’, sends precise location information from your browser to Google’s servers so that Google can show you results that are relevant to your location. The use of this cookie depends on your browser settings and whether you have chosen to have location turned on for your browser. | Up to 6 hours |
__Secure-3PAPISID, _Secure-3PSID | Builds a profile of website visitor interests to show relevant and personalized ads through retargeting. | 399 Days |
_Secure-3PSIDCC. _Secure-1PSIDCC | Used for targeting to profile the interests of website visitors and display relevant and personalised Google Ads. Used by YouTube for ads on Google/YouTube. | 365 Days |
IDE | The "IDE" cookie is associated with Google's DoubleClick advertising platform. It is used to store and serve targeted advertisements to users based on their interests and online behavior. | 389 Days |
_geps, _gess | This cookie is set by retention.com as part of their embedded services on our websites | 30 Days |
m-b, m-b_lax, m-s, m-theme | Quora cookies to measure how visitors are interacting with our website so that we can display relevant advertising to prospective customers. | 358 Days |
m-sa, m-uid | Quora cookies to measure how visitors are interacting with our website so that we can display relevant advertising to prospective customers. | 393 Days |
lidid, _lc2_fpi | Collects data on visitors’ behavior and interaction – This is used to make advertisement on the website more relevant. The cookie also allows the website to detect any referrals from other websites. | 400 Days |
Du kan indstille din browser til at nægte nogle eller alle cookies, eller til at bede om din godkendelse, inden browseren accepterer cookies. Vær venligst opmærksom på at ved at slette cookies, eller slå fremtidige cookies fra, kan du miste muligheden for at tilgå visse områder eller funktioner på vores hjemmeside. Du kan styre brugen af de funktionelle cookies, markedsførings cookies eller reklame cookies ved at ændre dine browser indstillinger. For at lære mere om hvordan du styrer cookies i din browser, kan du besøge et af disse links nedenfor:
If you have any questions, comments, or complaints regarding how we collect, use, and store your personal information, we have our data protection officers to help you. If you need their help, you may contact them at any time:
E-mail address: support@emura-pan.com.
® 2024 Emura Alle rettigheder forbeholdes.