SHIPPING POLICY

Shipping & Handling

UAB Convenity ships to most countries around the world using the fastest delivery methods available to us.

Tracking:

Please follow these instructions:

  1. Copy either your:
    • order number,
    • tracking number or
    • email address.
  2. Open the tracking page
  3. Paste any of the information mentioned above into the designated field on the page and press “track.”
  4. You can now track your order status.

The processing time for orders is 1-2 business days. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

Estimated delivery times / country in business days:

United States
5-13 d.
Israel
15-28 d.
Germany
3-17 d.
Sweden
4-14 d.
Austria
5-15 d.
Canada
12-14 d.
France
4-11 d.
Italy
5-13 d.
Spain
10-17 d.
Switzerland
3-10 d.
United Kingdom
6-10 d.
Norway
10-16 d.
Colombia
12-18 d.
Netherlands
10-14 d.
Poland
4-11 d.
Belgium
3-11 d.
Brazil
12-18 d.
Finland
15-21 d.
Argentina
12-18 d.
Czech Republic
15-18 d.
Romania
3-19 d.
Mexico
15-18 d.
Slovakia
10-14 d.
Denmark
5-16 d.
Ireland
6-12 d.
Hungary
10-14 d.
Australia
6-10 d.
Greece
17-22 d.
Portugal
6-12 d.
Bulgaria
10-14 d.
Croatia
16-21 d.
Luxembourg
10-14 d.
South Africa
12-18 d.
Thailand
10-12 d.
New Zealand
10-12 d.
Cyprus
10-14 d.
Latvia
16-21 d.
Korea
5-8 d.
Turkey
10-14 d.
Estonia
13-16 d.
Ukraine
10-14 d.
Malaysia
10-14 d.
Malta
10-14 d.
Lichtenstein
5-14 d.
Japan
10-14 d.
Philippines
1-5 d.
Slovenia
10-14 d.
United Arab Emirates
8-14 d.
Taiwan
9-15 d.
United States 5-13 d.
Israel 15-28 d.
Germany 3-17 d.
Sweden 4-14 d.
Austria 5-15 d.
Canada 12-14 d.
France 4-11 d.
Italy 5-13 d.
Spain 10-17 d.
Switzerland 3-10 d.
United Kingdom 6-10 d.
Norway 10-16 d.
Colombia 12-18 d.
Netherlands 10-14 d.
Poland 4-11 d.
Belgium 3-11 d.
Brazil 12-18 d.
Finland 15-21 d.
Argentina 12-18 d.
Czech Republic 15-18 d.
Romania 3-19 d.
Mexico 15-18 d.
Slovakia 10-14 d.
Denmark 5-16 d.
Ireland 6-12 d.
Hungary 10-14 d.
Australia 6-10 d.
Greece 17-22 d.
Portugal 6-12 d.
Bulgaria 10-14 d.
Croatia 16-21 d.
Luxembourg 10-14 d.
South Africa 12-18 d.
Thailand 10-12 d.
New Zealand 10-12 d.
Cyprus 10-14 d.
Latvia 16-21 d.
Korea 5-8 d.
Turkey 10-14 d.
Estonia 13-16 d.
Ukraine 10-14 d.
Malaysia 10-14 d.
Malta 10-14 d.
Lichtenstein 5-14 d.
Japan 10-14 d.
Philippines 1-5 d.
Slovenia 10-14 d.
United Arab Emirates 8-14 d.
Taiwan 9-15 d.

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from EMS, DHL to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.

Shipping & Handling Charges are as follows:

$9.95

Estimated delivery times / country in business days for COD orders:

Romania
1-4 d.
Philippines
1-4 d.
Spain
1-5 d.
Italy
1-4 d.
Poland
1-4 d.
Thailand
1-4 d.
Malaysia
1-4 d.
Germany
1-4 d.
Czech Republic
1-4 d.
Slovakia
1-4 d.
Bulgaria
1-4 d.
Portugal
1-4 d.
Greece
1-4 d.
Romania 1-4 d.
Philippines 1-4 d.
Spain 1-5 d.
Italy 1-4 d.
Poland 1-4 d.
Thailand 1-4 d.
Malaysia 1-4 d.
Germany 1-4 d.
Czech Republic 1-4 d.
Slovakia 1-4 d.
Bulgaria 1-4 d.
Portugal 1-4 d.
Greece 1-4 d.

Shipping & Handling Charges are as follows:

An estimated shipping and handling charge is up to $9.95

DAMAGE

If your Emura order was damaged in transit, we will be more than glad to offer you a free of charge replacement, please contact our Customer Support Team via Contact us Form.

Please note that you will have to provide us with:

1. Pictures of the damaged item.

2. Pictures of the damaged packaging.

**The damaged item will have to be returned for inspection to our return address provided by our Customer Support Team**

Last Edited on 2022-06-14

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